07.10.08

My recent experience with Norton

Posted in customer service at 7:39 pm by LeaRae Keyes, Executive Director, Nurse Entrepreneur Network

I recently renewed my subscription for Norton 360, an antivirus software program. Although I don’t usually do so, I purchased the Norton PC power boost service. This service was an incredible value! Not only did a technician from Norton help me speed up my computer, but a number of other issues were resolved when the technician was tuning up my computer. I spoke with several Norton technicians throughout the day. They tuned up my computer remotely while I watched everything they did. I would have had to pay much much more to have my local computer technician do the work they were able to do. I was so pleased after these technicians worked on my computer that I upgraded to Norton 360 2.0 on the recommendation of one of the technicians. This company certainly gained my confidence with their service delivery.

What experiences have you had recently with computer technicians?

LeaRae Keyes, RN
www.nurse-entrepreneur-network.com